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Personal Information Protection Policy

Ⅰ. Privacy Policy

Yaskawa Automation & Drives Corporation collects and uses personal information involving customers, business partners and employees for the purpose of conducting business operations. Properly protecting this personal information is one of our most important obligations. To fulfill this obligation, we handle personal information in accordance with the following policies.

A. We comply with laws and other regulations concerning the protection of personal information. In addition, we handle personal information in accordance with practices that are generally recognized as fair and proper. We also work on improving our handling of personal information.
B. We establish clearly defined rules for the handling of personal information and ensure that employees fully understand these rules. We also require business partners to handle personal information properly.
C. When collecting personal information, we provide notices or public announcements concerning how the information will be used. Personal information is then used in accordance with the stated purpose.
D. We properly manage personal information by using measures required to prevent leaks, losses, unauthorized alterations and other problems.
E. We will respond in good faith when we receive through a prescribed channel a request from an individual (or his or her representative) to disclose, correct, delete or stop using that individual's personal information.

Ⅱ. Information Provided in Accordance with the Personal Information Protection Law

A.Purposes of use
We collect personal information that is needed to conduct business operations in order to provide the company's products and services. When collecting this information, we state the purpose of using that information each time an individual is asked to supply information either in writing or electronically. For personal information that is collected using another method, this information is used solely as required to achieve the goals listed in item 2 with respect to the businesses listed in item 1.

1.Business activities of Yaskawa Automation & Drives Corporation

a. Design, manufacture, sale of industrial electrical machines and equipment and systems,and technical guidance therein;
b. Maintenance, servicing, adjustment of electrical machines and equipment and systems, and technical guidance therein;
c. Design, supervise and contract of electrical construction and install construction of machinery tools;
d. Sale and repair of industrial electric machinery and apparatus;
e. All business related to the business mentioned in the preceding each item.

2.Purposes for using personal information

Purposes for using personal information provided by customers and business partners

a. For the supply or maintenance of a product or service (hereinafter "Products") handled by us, an affiliated company or an alliance partner that a customer has purchased or applied for
b. For the provision of information and samples concerning Products.
c. For the management of contracts concerning the provision of Products. and other business activities
d. For the provision of information about marketing campaigns, exhibitions and other events concerning Products and to conduct these events
e. For surveys concerning Products and the analysis survey results
f. For the provision of services to registered members
g. For surveys and the analysis of survey results
h. For business discussions, other meetings and communications
i. For the control of access to our facilities

Purposes for using personal information provided by job applicants

j. For giving job applicants recruiting information
k. For conducting the selection process
l. For managing our recruiting operations

Purpose for using personal information provided by others

m. For requiring to comply with any provisions in any applicable laws and regulations or following any governmental notification and/or guidelines, etc.

Personal information will be used for purposes other than those listed above only after receiving the consent of each individual involved.

B.Outsourcing
We outsource all or part of certain tasks in order to conduct business operations efficiently. In this case we supervise outsourcing companies properly.

C. Joint use of personal information
In association with the items listed in the "A. Purposes of use" section, we may share personal information such as names, addresses, employers, pictures, lists of products and services purchased, and other items with other Yaskawa Group companies, joint research partners, sales agents or other companies. We retain responsibility for managing personal information when this information is used jointly in this manner.

D. Disclosure and provision of personal information to third parties
We will not disclose or provide personal information to third parties, except outsourcing partners as described in "B. Outsourcing," joint use as described in "C. Joint use of personal information," and any of the following cases.

1. When an individual has agreed to the disclosure or provision of his or her personal information
2. When information is in the form of statistics, etc. that makes it impossible to identify specific individuals
3. When disclosure or provision is required by law
4. When disclosure or provision is needed to protect the life, physical well-being or assets of an individual and it is impossible to receive the individual's consent

E. Disclosure
When an individual asks for the disclosure of his or her own personal information that is held by us, we will respond within a reasonable time after confirming the identity of the individual who submitted the request (or the agent of that individual).

F. Corrections, deletions, etc.
When an individual asks for corrections or additions to his or her own personal information that is held by us or the deletion of that information, we will first confirm the identity of the individual who submitted the request (or the agent of that individual). Then, if there is an error in the personal information, we will make a correction or addition or delete the information within a reasonable time.

G. Termination of use or removal of information
When an individual asks for us to stop using his or her personal information or to remove this information, we will perform the requested action within a reasonable time after confirming the identity of the individual who submitted the request (or the agent of that individual).

H. How to submit requests concerning personal information
Please submit requests for actions listed in items E, F and G above concerning personal information held by us as follows.

《Application method》
Download the application for disclosure of personal information by clicking on the link in item 1 below. Complete the form and send the form by postal mail to the address in item 4 with an identity confirmation document listed in item 2 and the fee listed in item 3.

1. Application for Disclosure of Personal Information (PDF: 60KB)

2. Identity confirmation documents (select one)
 ・Copy of driver's license
 ・Copy of passport
 ・Copy of any identification confirmation document
Note: If the request is submitted by a statutory or privately appointed agent, all of the following documents are also required.

a. Privately appointed agent
・Authorization form (with registered personal seal)
・Registration of personal seal on authorization form
・Document confirming the identity of the agent (one of the identity confirmation documents listed above)

b. Statutory agent
・Document showing the legal right to act as an agent for a minor or adult ward under guardianship
・Document confirming the identity of the legal agent (one of the identity confirmation documents listed above)

3. 800 yen fee paid by money order (only for requests for disclosure of personal information or notification of purpose of use of personal information)

4. Yaskawa Automation & Drives Corporation
  Legal & Compliance Office
  Gate City Ohsaki West Tower 7F, 1-11-1 Osaki, Shinagawa-ku, Tokyo 141-0032 Japan

I. Contact information for other inquiries concerning personal information
 Please contact us as follows for any complaints and questions concerning personal information.
  Yaskawa Automation & Drives Corporation
  Legal & Compliance Office
  Gate City Ohsaki West Tower 7F, 1-11-1 Osaki, Shinagawa-ku, Tokyo 141-0032 Japan
  Telephone: +81-3-5745-8016
  Facsimile: +81-3-5745-8028
  E-mail : yad_contact@yaskawa.co.jp

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